Privacy Policy for Happy Homez
Happy Homez is committed to safeguarding your online privacy and ensuring the responsible handling of any personally identifiable information you provide to us.
This Privacy Policy (“Policy”) governs the collection, utilization, disclosure, and transfer of personal data by Happy Homez (hereinafter referred to as the “Company”) in relation to its website and mobile application (collectively referred to as the “Platform”). It outlines the manner in which Happy Homez processes the personal data of users who access or utilize the Platform or its services (the “Services”).
By accessing or utilizing the Platform, you acknowledge and consent to the collection and processing of your personal data in accordance with this Privacy Policy. In certain instances, Happy Homez may seek your explicit consent for specific data processing activities.
*1. Personal Data We Collect*
Happy Homez collects the following types of personal data when you utilize our Platform or Services:
*A. Information You Provide to Us*
We collect data when you register, list a property, submit inquiries, or communicate with us via calls, emails, or messages. This includes:
• Personal Details: Name, phone number, email address, login credentials, and postal address.
• Property Details: Information about the property, including type (residential/commercial), location, dimensions, amenities, photographs, pricing, and other property-related details.
• Identity Verification Data: Government-issued identification documents (e.g., Aadhaar, PAN, passport, driver’s license) or property documents (sale deed, tax documents, utility bills).
*A. Payment Information*
Transactions are processed through third-party payment providers. We do not store or access sensitive financial data, including bank account numbers or credit card details.
*B. Communication Data*
Records of user inquiries, messages, feedback, and customer support interactions are maintained.
*C. Automatically Collected Information*
When using our Platform, we may collect the following data:
• *Usage Data:* Your browsing history, search preferences, time spent on pages, property views, and interaction patterns.
• *Technical Data:* Device type, operating system, browser type, IP address, and network details.
• *Location Data:* Approximate location based on IP address or device settings.
• *Cookies & Tracking Data:* We use cookies to enhance user experience, remember preferences, and analyze trends. You can manage cookie settings through your browser.
*D. Information from Third-Party Sources*
We may receive data from the following sources:
• *Marketing & Advertising Partners:* Third parties who run property campaigns or surveys.
• *Login Services:* If you sign in via Google or Facebook, we may collect limited profile data based on your consent.
• *Property Aggregators & Public Sources:* We may obtain additional property-related data from real estate databases and public records.
*2. How We Use Your Personal Data*
Personal data is processed for the following purposes:
• *Platform & Service Operations:*
* Registering user accounts and managing profiles.
* Enabling property listings, searches, and user interactions.
*A. Connecting Parties*
Our platform facilitates connections between buyers, renters, owners, brokers, and developers.
*B. Personalized Recommendations*
We utilize user preferences to personalize recommendations.
*C. Marketing and Promotions*
Our platform offers promotional emails, offers, and notifications (subject to your consent). Additionally, we provide targeted advertisements and property suggestions. Third-party partners, such as banks and home loan providers, may also contact you for relevant offers.
*D. Security and Fraud Prevention*
We implement robust security measures to verify user identities and property authenticity. Our platform is equipped to detect and prevent fraudulent activities, ensuring secure access for all users.
*E. Customer Support and User Communication*
We provide responsive customer support and technical assistance to address inquiries and complaints.
*F. Legal Compliance and Risk Management*
We adhere to all applicable legal requirements and regulatory obligations. Our primary responsibility is to protect the rights, property, and safety of our users and third parties.
*G. Data Sharing*
We may share your personal data with the following entities:
• *Service Providers:* Third-party vendors assisting with payment processing, customer support, and technical services.
• *Other Platform Users:* Buyers, sellers, brokers, and agents involved in property transactions.
• *Business Partners:* Banks, NBFCs, and home loan providers (only if you have expressed interest in financial services).
• *Legal and Regulatory Authorities:* If required by law, court orders, or government regulations.
• *Corporate Restructuring:* In the event of corporate restructuring or mergers.
*Privacy Policy*
*1. Data Transfer:*
In the event of a merger, acquisition, or business restructuring, user data may be transferred to the new entity.
*2. Third-Party Advertising and External Links:*
Our Platform may contain third-party advertisements or links to external websites. We do not control their privacy practices and strongly recommend that users review their respective privacy policies.
*3. Data Storage and Security:*
User data is stored and processed in India. However, some data may be transferred to international servers due to our service providers. We implement robust encryption, access controls, and other security measures to protect user data. Users are advised to exercise caution when sharing personal information in publicly accessible areas of the Platform.
*4. Data Retention:*
Personal data is retained as long as necessary to provide our Services. After account termination, we may retain certain data for compliance, fraud prevention, and legal obligations. Aggregated anonymized data may be retained indefinitely for analytics and research purposes.
*5. User Rights and Choices:*
Users have the following rights and choices:
• Access and Update Data: Modify personal details in account settings.
• Withdraw Consent: Opt-out of promotional communications at any time.
• Request Data Deletion: Contact us to remove personal data (subject to legal constraints).
• Manage Cookies: Adjust browser settings to control tracking preferences.
For privacy-related requests, please email us at [Support Email].
*6. Third-Party Links and Services:*
Our Platform may include links to third-party websites, apps, or services (e.g., home loan providers, property valuation tools). We do not control their data collection practices and encourage users to review their privacy policies separately.
*7. Children’s Privacy:*
Our Platform is not intended for individuals under the age of 18. If we discover that a minor has provided personal data without parental consent, we will delete such data.
*8. Changes to This Privacy Policy:*
We may periodically update this Privacy Policy.
*Users will be notified of substantial alterations to this Privacy Policy via email or in-app notifications.*
*Continued utilization of the Platform after updates implies acceptance of the revised Policy.*
*Last Updated: March 20th, 2025*
*Contact Us – Grievance Officer*
For inquiries, concerns, or grievances regarding this Privacy Policy, please contact:
📞 Phone: 9115133037
📩 Email: [email protected]
🌐 Website: Happyhomez.in
*This Privacy Policy ensures Happy Homez’s compliance with applicable data protection regulations while providing transparency on the handling of user data.*